Last Updated · June 2026
Refund Policy
Digital Product — Final Sale
RESIDENTE is a digital PDF guide. Because the product is delivered instantly upon purchase and cannot be "returned," all sales are considered final. By completing your purchase, you acknowledge that you are buying a downloadable digital file and that the content becomes immediately accessible.
Defective or Undelivered Files
If you experience a technical issue — such as a corrupted download, a failed delivery, or a link that does not work — please contact us at hello@residency.guide within 14 days of your purchase. Include your order confirmation email, and we will re-deliver the file or issue a refund at our discretion.
No Refund for Change of Mind
We do not offer refunds for change of mind, failure to read the product description, or dissatisfaction with the level of detail provided. The guide's contents, chapter list, and scope are clearly described on this site before purchase.
Educational Purpose
As stated throughout this site, the guide is an educational resource — not legal, immigration, tax, or financial advice. Purchasing the guide does not create a professional advisory relationship, and refunds are not available based on outcomes of any application process you may undertake.
Contact
For any refund-related questions, email hello@residency.guide. We aim to respond within 2 business days.